EMR Training Specialist

3 weeks ago


Buffalo, New York, United States EXCELSIOR ORTHOPAEDICS GROUP Full time
Job Title: EMR Training Specialist

At Excellsior Orthopaedics Group, we are seeking a highly skilled EMR Training Specialist to join our team. The successful candidate will be responsible for providing coaching, training, and continuous support to new and existing staff on EMR processes and workflows.

Key Responsibilities:
  • Develop, audit, and regularly update comprehensive training plans for various roles, including scribe and clinical support specialist.
  • Apply adult learning theory concepts to develop training plans, incorporating a variety of teaching modalities and assessment tools.
  • Provide training to new and existing staff, with touchpoints throughout the training process to assess skills, knowledge, and abilities.
  • Monitor, track, and regularly evaluate progress of trainees, providing coaching, support, and creative solutions to meet expectations and adjust training plans as needed.
  • Recommend and implement training plan changes that result in best practices, achieving increased efficiencies and qualitative gains.
  • Provide onboarding assistance to ensure EMR set-up and access is appropriate based on position requirements.
  • Work collaboratively with application specialist teams and other departments to ensure training plans align with project plans.
  • Serve as a role model for customer service while building an innovative approach to maximizing utilization of the EMR.
  • Provide leadership in resolving specific training concerns, either one-on-one or in groups.
  • Travel to multiple locations to perform job duties as needed.
Requirements:
  • Associates Degree or two (2) years experience regularly working in an EMR.
  • Medent experience required.
  • Proficient in Microsoft Suite, including Word, Excel, and Teams, preferred.
  • Excellent written and verbal communication skills required to effectively exchange information with patients, providers, and staff.


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