Training Program Developer

1 week ago


Buffalo, New York, United States American Arbitration Association Inc. Full time
About the Role

We are seeking a highly skilled Training Administrator to join our team at the American Arbitration Association Inc. This is a unique opportunity to make a meaningful impact in our learning and development initiatives.

Key Responsibilities
  • Analyze training needs and design tailored programs to address skill gaps
  • Plan and coordinate staff training and development activities, ensuring seamless execution
  • Develop and deliver engaging training content using various methods, including classroom, on-the-job, and workshops
  • Evaluate training program effectiveness and instructor performance, driving continuous improvement
  • Facilitate new hire orientations and presentations, setting the tone for a positive employee experience
  • Maintain up-to-date training materials and resources, ensuring accessibility and relevance
  • Serve as a knowledge expert on NYS Regulations 68 and 35D, providing guidance and support
  • Provide backup support across various departments, demonstrating adaptability and teamwork
Requirements
  • Bachelor's degree in Human Resources, Business Administration, Education, or a related field, plus 1-3 years of experience in employee engagement and technical training activities/programs
  • Strong instructional design skills, with knowledge of adult learning principles and the ability to develop effective training programs and materials
  • Excellent facilitation skills, with the ability to engage learners and adapt to various learning styles
  • Strong verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences
  • Ability to analyze training needs, evaluate program effectiveness, and make data-driven decisions to improve training outcomes
  • Proficiency in using learning management systems, e-learning authoring tools, and various software applications to develop and deliver training content
What We Offer

We offer a competitive compensation package, including incentives, and a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

The successful applicant will have a remote work arrangement, but must reside within a 125-mile radius of their assigned AAA office location. This position's starting annual salary range is based upon location, with quarterly incentive opportunities.



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