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EMR Training Specialist

2 months ago

Buffalo, New York, United States EXCELSIOR ORTHOPAEDICS GROUP Full time
EMR Training Specialist

At Excellsior Orthopaedics Group, we are seeking a highly skilled EMR Training Specialist to join our team. As a key member of our organization, you will be responsible for providing coaching, training, and continuous support to new and existing staff on EMR processes and workflows.

Key Responsibilities:
  • Develop, audit, and regularly update comprehensive training plans for various roles, including scribe and clinical support specialist.
  • Apply adult learning theory concepts to develop training plans that incorporate a variety of teaching modalities and assessment tools.
  • Provide training to new and existing staff with touchpoints throughout the training process to assess skills, knowledge, and abilities.
  • Monitor, track, and regularly evaluate progress of trainees; provide coaching, support, and creative solutions for the trainee to meet expectations and adjust training plans as needed.
  • Recommend and implement training plan changes that result in best practices that achieve increased efficiencies and qualitative gains.
  • Provide onboarding assistance to ensure EMR set-up and access is appropriate based on position requirements.
  • Work collaboratively with application specialist team and other departments to ensure training plans align with project plans.
  • Serve as a role model for customer service while building an innovative approach to maximizing utilization of the EMR.
  • Provide leadership in resolving specific training concerns, either on a one-on-one basis or in groups.
  • Travel to multiple locations to perform job duties as needed.
Requirements:
  • Associates Degree or two (2) years experience regularly working in an EMR.
  • Medent experience required.
  • Proficient in Microsoft Suite including Word, Excel, and Teams preferred.
  • Excellent written and verbal communication skills required to effectively exchange information with patients, providers, and staff.