Marketing Operations Manager
4 weeks ago
Lacertus, Inc is seeking a highly motivated and experienced Assistant Manager Trainee to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service, mentoring and training employees, and contributing to the growth and development of our marketing campaigns.
Key Responsibilities:- Lead by example by attending all direct marketing campaigns and providing outstanding customer service
- Manage the execution of daily in-office and direct marketing campaign functions, ensuring seamless operations and high-quality results
- Develop and maintain strong relationships with customers, addressing their needs and concerns in a timely and professional manner
- Provide strategic guidance and support to employees, helping them to achieve their goals and improve workplace efficiency
- Collaborate with the Office Manager to schedule employees and manage daily operations
- Act as a liaison between management, employees, and customers, ensuring effective communication and resolution of issues
- Develop and implement training programs to ensure a seamless onboarding process for new hires
- Assume acting Location Manager responsibilities when office executives are away
- Moral compass: Ability to make decisions that impact the company's reputation and credibility
- Experience: One year of experience in a client-facing customer service role
- Education: Some college education, with a Bachelor's degree preferred but not required
- Leadership: One year of leadership experience in a professional setting
- Personal strengths: Focus, drive, and integrity
Lacertus, Inc is committed to expanding our management team to support the growth of our marketing campaigns. We are seeking forward-thinking and independent individuals who can work effectively in a client-facing environment.
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