Customer Service Representative for Fabric Store

2 weeks ago


Fort Worth, Texas, United States Fort Worth Fabric Studio Full time
Job Summary

We are seeking a highly skilled Customer Service Assistant to join our team at Fort Worth Fabric Studio. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive shopping experience.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and detailed information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our products and services
Requirements
  • Previous experience in customer service, sales, or related fields
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and professional demeanor
  • Ability to work independently and as part of a team

Why Work with Us?

At Fort Worth Fabric Studio, we value our customers and strive to provide an exceptional shopping experience. As a Customer Service Assistant, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our business.



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