Customer Service Representative
2 months ago
Ace Hardware is a leading retailer of hardware, home improvement, and building materials. Our company is committed to providing exceptional customer service and a wide range of products to meet the needs of our customers.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Provide prompt and courteous service to customers, answering questions and resolving issues in a professional and friendly manner.
- Cash Handling: Accurately operate a cash register, handle customer transactions, and maintain a clean and organized cash handling area.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Teamwork: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
- Adaptability: Be flexible and adaptable in a fast-paced retail environment, able to multitask and prioritize tasks as needed.
- Cash Handling Experience: Previous experience operating a cash register and handling customer transactions.
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to provide prompt and courteous service to customers.
- Teamwork: Ability to work collaboratively with other team members to achieve sales goals and provide excellent customer service.
- Adaptability: Flexibility and adaptability in a fast-paced retail environment, able to multitask and prioritize tasks as needed.
The minimum physical requirements for this position include:
- Standing and Walking: Ability to stand for extended periods and walk throughout the store.
- Lifting and Carrying: Ability to lift and carry merchandise up to 40 pounds, and fixtures throughout the store.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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