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IT Support Technician
2 months ago
Position Overview:
We are seeking a skilled Desktop Support Specialist to provide technical assistance and support within a corporate environment. This role involves troubleshooting and resolving hardware and software issues for end-users, ensuring a seamless operational experience.
Key Responsibilities:
- Provide technical support for desktop and laptop systems.
- Assist in the maintenance and troubleshooting of audio/visual equipment for meetings and events.
- Collaborate with executives and senior management to address IT-related inquiries.
- Utilize service management tools, such as ServiceNow, to track and manage support requests.
- Ensure all IT equipment is functioning optimally and provide on-site support as needed.
Qualifications:
- 1-3 years of experience in IT support or a related field.
- Proficiency in Microsoft Office Suite.
- Experience in a corporate IT setting, particularly with executive-level support.
- Familiarity with service management systems is advantageous.
This role is essential for maintaining the efficiency of our IT operations and supporting our team in achieving their objectives.
