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Property Management Specialist

2 months ago

New York, New York, United States Gomes Group Full time
Job Overview

Position Summary

This is a full-time on-site position for a Residential Property Manager at Gomes Group. The role involves overseeing the daily operations and maintenance of a portfolio of residential properties. The Property Manager will be tasked with managing tenant relations, lease agreements, and ensuring the properties are well-maintained and functional.

Key Responsibilities:

  • Maintain a comprehensive understanding of the local real estate market, including new developments that may affect property values.
  • Support the Property Management Team and Office Administration in addressing tenant inquiries and concerns, fostering a positive living environment.
  • Act as a mediator to resolve tenant disputes effectively.
  • Draft and review lease addendums and mutual release documents in a timely manner.
  • Coordinate and oversee the Move-In and Move-Out processes to ensure a seamless transition for tenants.
  • Ensure compliance with regulatory standards and internal policies related to property management, reporting any violations promptly.
  • Encourage employee growth and retention through effective leadership and training initiatives.
  • Manage relationships with vendors and contractors to ensure service quality.
  • Uphold the aesthetic and physical standards of the properties as set by ownership.
  • Collaborate with affordable housing agencies, government representatives, and lenders as necessary.
  • Establish rent collection procedures and work closely with the Accounting team on tenant ledgers.
  • Conduct quarterly staff meetings to review maintenance schedules and operational performance.
  • Facilitate bi-weekly meetings with senior management and site staff to discuss maintenance requests, improvement projects, and tenant feedback.
  • Enhance tenant satisfaction and retention through innovative communication and community engagement strategies.
  • Organize community events to foster a sense of belonging among residents.
  • Oversee the activities of Assistant Property Managers and Office Administrative staff.

Qualifications:

  • High School diploma or GED required; Bachelor's degree preferred.
  • A minimum of 4 years of experience in property management or leasing in a residential setting.
  • Proficiency in Yardi Voyager and Yardi CRMFlex is essential.
  • Experience with lease-up processes is advantageous.
  • Flexibility to work weekends and evenings as required by business needs.
  • Ability to work collaboratively within a team environment.
  • Availability for weekend inspections and evening meetings as necessary.
  • Proficient in Google G-Suite applications, with strong computer skills and typing ability.
  • Familiarity with Adobe Illustrator and Adobe Acrobat is preferred.
  • Exceptional customer service skills, both verbal and written.
  • Able to thrive in a fast-paced work environment.
  • Must possess a valid driver's license for travel between locations.
  • Fluency in Spanish is required.

Benefits Offered:

  • Complimentary access to gym facilities.
  • Exclusive access to a private rooftop lounge.
  • Coworking space availability.
  • 10 days of paid time off.
  • Employee rent discount program.
  • 6 paid holidays per year.
  • 80% employer-sponsored health, dental, and vision insurance plans.
  • Compensation will be based on experience.