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Residential Care Specialist

2 months ago

Bronx New York, United States Services For The Underserved, Inc. Full time
Job Summary

We are seeking a compassionate and skilled Residential Specialist to join our team at Services For The Underserved, Inc. (S:US). The successful candidate will provide a warm welcome to new shelter residents, promoting person-centered services and supporting the independence of the individuals we serve.

Key Responsibilities
  • Conduct regular safety checks and ensure the well-being of residents.
  • Enter activity log information and shift notes in a timely and accurate manner.
  • Complete necessary admissions paperwork and assist with escorting residents to services and activities.
  • Meet with Shift Supervisor for individual and group supervision, and participate in planning and implementing self-care and social activities for residents.
  • Provide initial orientation to the program and administrative support in areas of office coverage, telephone, and clerical work.
  • Understand and follow emergency procedures, including fire drills, and perform other duties as assigned by Shift Supervisor and Program Director.
  • Attend job-related trainings and agency meetings as necessary.
Requirements
  • F02 certification
  • Security license
  • Ability to learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens in work with residents.
  • Ability to maintain professional maturity during crisis situations.
  • Demonstrated sensitivity and experience with homelessness, substance misuse, and harm reduction, working with disenfranchised communities, including LGBTQ, HIV/AIDS-affected, elderly, and individuals with mental health and developmental disabilities.
Preferred Qualifications
  • Effective written and oral communication skills
  • Proficiency with computer-based programs and typing skills
  • Ability to lift up to 15 lbs.
  • Naloxone certification
  • Valid driver's license and bilingual communication preferred
  • Food Handler license preferred
Benefits

We offer attractive compensation with comprehensive benefits, including medical, dental, prescription, vision, life insurance, 403(b), credit union, FSAs, short- and long-term disability, transportation plan, and generous paid vacations and holidays.