Shift Manager
3 weeks ago
Job Summary:
The Shift Manager is a key role at Summerwood Master, responsible for ensuring seamless restaurant operations during their shift. This includes maintaining high standards of customer service, product quality, and speed of service.
Key Responsibilities:
- Drive customer satisfaction through excellent service and product quality
- Conduct regular food safety audits to ensure compliance with company standards
- Provide coaching and feedback to crew members on customer service, product quality, and speed of service
- Assist with cash procedures, including bank deposits and safe management
- Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards
- Responsible for food and supplies deliveries and restaurant opening and closing in the absence of management
Requirements:
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work effectively with a team
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