Operations Supervisor, PM Shift Leader

4 weeks ago


New Castle, Delaware, United States Collectors Full time
About the Role

We are seeking an experienced Operations Supervisor to join our team at Collectors. As a key member of our operations team, you will be responsible for managing the safety, staffing, training, and overall performance of our weekend shift employees.

Key Responsibilities
  • Manage the safety and well-being of our employees
  • Monitor staff productivity and assign tasks as needed
  • Lead from the front, owning all aspects of on-site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
  • Own and deliver on Safety, Quality, Productivity, Throughput, and Service KPIs
  • Work independently and collaboratively with other shift supervisors
  • Act as a knowledgeable and accessible resource for team members
  • Ensure proper procedures are followed and devise techniques to improve team efficiency
  • Lead by example and champion all company policies, including safety, attendance, and security
Requirements
  • 5+ years of experience in a managerial/supervisory role in an operations environment
  • Bachelor's degree in a related field or equivalent work experience
  • Strong verbal and written communication skills, including the ability to understand and relay company policies and procedures
  • Dependable and personable team player who works well with internal and external stakeholders
  • Data-driven problem solver with an understanding of general business implications of decisions
  • Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error
  • Influential leader who can inspire and motivate others and effectively drive change within the department
  • Strong project management and planning/organizational skills, with the ability to develop and execute realistic action plans
  • Familiarity with standard concepts, practices, and procedures within trading cards, tickets, and other forms of sports and non-sports collectibles
What We Offer
  • Competitive salary range of $57,920-$64,035
  • Health insurance, 401(k) matching plan, vacation time, and holiday pay
  • Employee discounts on select grading services for approved submissions
  • A fun and dynamic working environment with opportunities for team building and celebrations

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

Explore other available openings at collectors.com/careers.


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