Warehouse Operations Manager

4 weeks ago


New Castle, Delaware, United States Rehrig Pacific Full time

About the Role:

As a key member of the Rehrig Pacific team, you will play a vital role in supporting the Amazon Services Torus Hub Reverse Logistics Center (RLC) operation. Working closely with the Plant Manager, you will coach and lead Retail Service Ops associates, drive safety initiatives, and provide exceptional customer service.

Key Responsibilities:

  • Provide safety leadership across all shifts and advance Plan To Zero (PTZ) in the facility.
  • Model and promote Rehrig Pacific's Safety Culture, ensuring safety accountability within the location.
  • Work cross-functionally with the Safety Team and Plant Manager to ensure safety goals and programs are progressing.
  • Understand, document, and share best Safety practices.
  • Ensure compliance with monthly requirements (BBSOs, Safety Topic) and monthly report completion.
  • Select, coach, lead, and retain associates.
  • Onboard and train associates, utilizing Human Capital programs that improve recruitment and retention within the Operation.
  • Coach, mentor, and lead team members in accordance with our Core Values and Strategic Vision.
  • Be a positive contributor to the already great culture at Rehrig Pacific.
  • Be a champion for our Diversity, Inclusion, and Belonging, advancing the cause of every family member feeling like they belong.
  • Leveraging the Learning & Development resources, further the development and growth of team members.
  • Provide a level of service that meets all customer expectations.
  • Understand and provide accountability for RLC Quality programs.
  • Work with the Quality Manager and Plant Manager to implement corrective actions on any service failures for the facility.
  • Meet or exceed quality goals set forth for RLC Operations by following customer specifications and using visual controls for team accountability.
  • Understand, document, and share best Quality practices.
  • Drive efficiency and cost reduction within the RLC facility.
  • Support efficiency metrics and continuously improve them.
  • C

Requirements:
  • 5+ years supervisory experience or education equivalence.
  • Experience with JDE system a plus.
  • The ability to interact with and train a diverse group of personnel.
  • Excellent written and verbal skills.
  • Ability to work cross-functionally.

About Rehrig Pacific:

Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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