Senior Vice President of Operations

11 hours ago


Grand Prairie, Texas, United States Banner Solutions Full time
Job Summary

The Senior Vice President of Operations is a critical leadership role for Banner Solutions, responsible for overseeing the company's distribution centers, staffing, training, certifications, OSHA compliance, and overall distribution processes. This leader must be hands-on and strategic, with the ability to anticipate issues and future needs in a fast-growing business.

Key Responsibilities
  • Provide leadership, education, support, motivation, and direction to senior management and direct reports.
  • Develop a strategic plan to advance the organization's distribution objectives, driving customer excellence, increased revenue, profitability, and growth.
  • Develop and implement an operational roadmap to enable the efficient scaling of the business in support of growth plans.
  • Create and maintain standard operating procedures to ensure customer-facing SLAs and accurate systems data.
  • Lead freight carrier negotiations in partnership with finance and supply chain, managing day-to-day operational performance.
  • Develop and manage annual operating budgets for warehouse and distribution in conjunction with the CEO and finance team.
  • Work with IT and continuous improvement to define and deploy IT systems, automation, and process improvements to support unrivaled customer experience and best-in-class facilities.
  • Define and achieve goals and KPIs for each team.
  • Work with sales and production teams to evaluate inventory and throughput capacity requirements.
  • Oversee all IC functions, processes, and operations.
  • Oversee the scheduling of physical inventory and cycle counting in all facilities.
  • Perform analysis, generate reports, and design processes to increase inventory accuracy and team productivity.
  • Provide leadership and assist in planning temporary labor, overseeing and approving all temp work and overtime needs.
  • Work with warehouse teams to optimize layouts, picking/packing strategies, processes, and standards.
Qualifications

Essential skills and experience include prior distribution P&L ownership, operations executive experience leading distribution operations in a high-volume, small orders, mostly parcel shipping environment, utilizing KPIs to track performance. Strong familiarity with FedEx/UPS parcel shipping capabilities is essential. Proven track record of implementing performance improvement programs in a multi-site DC network, including the ability to teach and foster a continuous improvement mindset to drive incremental improvements.



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