Service Coordinator

5 days ago


Miami, United States Warren Henry Automotive Group Full time
Service Booker Job Description

At Warren Henry Automotive Group, we are seeking a highly skilled Service Booker to join our team. As a Service Booker, you will play a critical role in ensuring the smooth operation of our service department.

Key Responsibilities:
  • Repair Order Management: Review and manage repair orders to ensure accuracy, completeness, and adherence to company policies and procedures.
  • Customer Service: Provide exceptional customer service, ensuring that customers are satisfied with the service they receive.
  • Communication: Communicate effectively with technicians, service advisors, and customers to ensure that repair orders are completed efficiently and effectively.
  • Administrative Tasks: Perform administrative tasks, such as processing payments, issuing receipts, and maintaining accurate records.
  • Quality Control: Conduct quality control checks to ensure that repair orders meet company standards.
  • Team Collaboration: Work collaboratively with the service team to ensure that repair orders are completed on time and to the customer's satisfaction.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: Minimum two years of experience in a related field.
  • Skills: Excellent communication and organizational skills, intermediate level of competency using Microsoft Office Suite, and bilingual in English and Spanish (preferred).

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.



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