Tenancy Services Assistant

1 week ago


Neptune City, New Jersey, United States Affordable Housing Alliance Inc Full time
Job Description
Affordable Housing Alliance Inc is seeking a skilled and empathetic individual to fill the role of Housing Program Assistant. As a key member of our team, you will play a vital role in supporting clients in need of housing assistance.

This is a challenging yet rewarding opportunity for someone who is passionate about social services and has experience working in a fast-paced environment. We are looking for someone who is able to work independently and as part of a team, and has a strong commitment to providing exceptional service to our clients.

The ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and have a strong understanding of the importance of confidentiality and discretion.

**Compensation:** $48,000 - $58,000 per annum, depending on experience

Responsibilities:
  • Act as a back-up to the switchboard and routing calls to appropriate people, announce name and nature of calls and/or recording of accurate messages, etc.
  • Maintain an online client intake database of all who are seeking assistance by logging into NetSuite, HCS, CounselorMax, and other systems required for agency grant funded programs.
  • Promote understanding and development of the skills necessary to work with individuals experiencing a housing crisis, issues of poverty, and inequity.


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