Business Office Associate

4 weeks ago


Franklin, Tennessee, United States CarMax Full time
About the Role

We are seeking a highly skilled and detail-oriented Business Office Associate to join our team at CarMax. As a Business Office Associate, you will play a critical role in supporting the functions of all store departments, ensuring that our customers receive an exceptional experience.

Key Responsibilities
  • Complete administrative tasks to support all store departments, including financial transactions and paperwork processing.
  • Provide exceptional customer service by greeting customers and guiding them through the sales process.
  • Communicate effectively with customers and business partners to ensure seamless interactions.
  • Maintain coverage at the information desk and answer multi-line phone systems.
  • Learn and succeed as part of a high-energy team that prioritizes the customer experience.
Requirements
  • Customer service experience with a strong focus on delivering exceptional results.
  • Ability to thrive in a fast-paced office environment with a high level of attention to detail.
  • Strong written and verbal communication skills, with the ability to effectively communicate with customers and business partners.
  • Basic computer skills, including word processing and spreadsheets.
About CarMax

CarMax is a leader in the auto industry, known for delivering honest, transparent, and high-integrity experiences to our customers. We are committed to training and diversity, and are recognized as one of the FORTUNE 100 Best Companies to Work For. We are an equal opportunity employer and welcome qualified candidates from diverse backgrounds to join our team.



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