Supervisor - General Merchandise

4 weeks ago

Cambridge Massachusetts, United States Barnes & Noble Education, Inc. Full time

Job Summary:

Barnes & Noble Education, Inc. is seeking a highly motivated and customer-focused Supervisor to join our team in the General Merchandise department. As a Supervisor, you will be responsible for providing exceptional customer service, maintaining a high level of energy and enthusiasm, and ensuring the appeal of the selling floor and displays.

Key Responsibilities:

  • Maintain a presence on the sales floor to hang, fold, shelve, and peg merchandise to a particular standard using a planogram or general merchandising guidelines.
  • Use department-specific technology, such as CORE or Intrepid, to answer customer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
  • Greet customers, describe merchandise, recommend products, and finalize sales.
  • Clean the store and merchandise to maintain an appealing sales floor.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements:

  • 2+ years' experience in a retail setting preferred or a graduate of the Best Seller Program.
  • Must be a minimum of 18 years of age to be considered for employment.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • High-energy, friendly personality, with strong communication skills to interact with a variety of people.
  • Basic reading, writing, and accounting skills required.
  • Strong interpersonal, creativity, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Working Conditions:

  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Equal Employment Opportunity:

Barnes & Noble Education, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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