Floor Supervisor

1 week ago


Cambridge, Massachusetts, United States Mango Full time
About the Role

We are seeking a highly motivated and customer-focused Floor Supervisor to join our team at Mango in Cambridge, MA. As a key member of our store team, you will be responsible for ensuring exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities:
  • Provide outstanding customer service and ensure a positive shopping experience for all customers
  • Drive sales and achieve sales targets through effective visual merchandising and product knowledge
  • Lead and motivate the sales floor team to achieve sales goals and maintain a high level of customer service
  • Ensure the store is visually appealing and well-organized, adhering to Mango's visual merchandising standards
  • Participate in updating merchandising and rotation schedules to maximize sales and customer engagement
Requirements:
  • Previous experience in retail sales, preferably in a supervisory role
  • Strong communication and leadership skills, with the ability to motivate and inspire a team
  • Passion for customer service, styling, and product knowledge
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
What We Offer:
  • Competitive salary and bonus structure
  • Discount on all Mango products
  • Uniform and insurance benefits
  • 401(K) pension plan and holiday pay
  • Opportunities for career development and advancement within the company

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