Jeep Product Support Expert

5 days ago


West Chester, Pennsylvania, United States Quadratec Full time

About Quadratec

Quadratec is the premier retailer and wholesaler of Jeep parts and accessories, with a passion for delivering exceptional customer experiences.

We are currently seeking a highly skilled CUSTOMER SERVICE AND SOLUTIONS SPECIALIST to join our dynamic Contact Center team.


Job Responsibilities

  • Manage high volumes of incoming calls, emails, and online chats from customers
  • Identify customer needs, clarify information, and provide solutions and alternatives
  • Upsell products when opportunities arise
  • Bld sustainable relationships with customers and provide best-in-class service
  • Stay current with industry trends to deliver exceptional service to the Jeep community

Requirements

  • 3 years of customer service experience preferred but not required
  • High School Diploma or equivalent
  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Basic computer and typing skills
  • Consistent attention to detail and quality
  • Customer focus and adaptability to different personality types
  • Strong time management skills with the majority of your time focused on inbound calls
  • Flexibility with scheduling is preferred, as we will have an occasional need to cover evening and/or weekend shifts
  • Jeep Enthusiast/Automotive Experience a plus

Estimated Salary: $50,000 - $65,000 per year



  • West Chester, Pennsylvania, United States Quadratec Full time

    Job SummaryWe are seeking a highly motivated and experienced Jeep Specialist to join our team at Quadratec. As a Jeep Specialist, you will be responsible for delivering exceptional customer service to our customers, resolving their issues efficiently, and building long-term relationships.You will work closely with our sales and marketing teams to ensure that...


  • West Chester, Pennsylvania, United States Quadratec Full time

    Job DescriptionAt Quadratec, we are passionate about providing an exceptional customer experience. As a Jeep Specialist, you will play a critical role in achieving this goal by delivering personalized support to our customers.You will be responsible for managing a high volume of incoming calls, emails, and online chats, identifying customers' needs, and...


  • West Chester, Pennsylvania, United States Quadratec Full time

    We are seeking a highly motivated and experienced QUADRATEC JEEP REPRESENTATIVE to join our team at Quadratec. As a representative, you will be the face of our company, providing exceptional customer service and support to our customers.You will be responsible for managing a high volume of incoming calls, emails, and online chats from customers seeking...


  • West Chester, Pennsylvania, United States Quadratec Full time

    About QuadratecQuadratec is the leading Omni-channel retailer and wholesaler of Jeep parts and accessories, committed to creating mind-blowing customer experiences.We are currently seeking a highly skilled HIGH-PERFORMANCE CUSTOMER ADVOCATE to join our dynamic Contact Center team.Job DescriptionThe successful candidate will be responsible for managing high...


  • West Chester, Pennsylvania, United States BRH Full time

    About the RoleThe Customer Consultant is a key member of our team at BRH, responsible for delivering exceptional customer experiences through proactive support and issue resolution.This role involves working closely with customers to understand their needs, providing tailored solutions, and ensuring seamless product adoption.Key Responsibilities:Respond to...


  • West Chester, Pennsylvania, United States BRH Full time

    We are seeking a skilled Technical Support Representative to join our team. In this role, you will be responsible for providing technical support to customers, troubleshooting issues and resolving problems in a timely and efficient manner.Key Responsibilities:Troubleshoot Issues: Identify and resolve technical issues with our products, working closely with...


  • West Chester, Pennsylvania, United States Ferguson Enterprises, Inc. Full time

    Job DescriptionFerguson Enterprises, Inc., a leading wholesale supplier of commercial and residential plumbing supplies, seeks a skilled Procurement Expert to join our team in West Chester, OH. As a key member of our procurement team, you will play a crucial role in ensuring the timely delivery of high-quality products to our customers.About the RoleThis is...


  • West Chester, Pennsylvania, United States Kate Somerville Skincare Full time

    Job ResponsibilitiesThis Freelance Skin Health Expert position involves collaboration with clients, addressing their skincare needs, and supporting store teams in creating memorable experiences. The successful candidate will be able to work collaboratively in a fast-paced, changing environment, and will be self-motivated and able to work independently.You...


  • West Chester, Pennsylvania, United States E Tech Group Full time

    Job Title: Automation Engineering Expert\About E Tech Group: As a leading engineering and system integration firm in the United States, we provide value to our clients through IT automation and control solutions for over 25 years.\We are seeking an experienced Automation Engineering Expert to perform process automation engineering and system integration...


  • West Chester, Pennsylvania, United States Jabil Full time

    Production Supervisor Role at JabilWe are seeking a seasoned production expert to join our team as a Senior Production Operations Manager. This role is based on-site at our Brandywine/West Chester, PA facility.About the JobThis position oversees production processes and establishes product priorities in line with effective operations and cost factors. Key...


  • West Chester, Pennsylvania, United States vodastra Full time

    Key ResponsibilitiesAs a Full Stack Developer Expert, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work closely with our team to deliver high-quality solutions that meet the needs of our clients.The ideal candidate will have experience with .NET Core, full-stack...


  • West Chester, Pennsylvania, United States Wellhart, LLC Full time

    Physician Specialist Job Opportunity: Join our team at Wellhart, LLC as a Physician Specialist for a locum tenens assignment in Pennsylvania. As a Teleradiology Expert, you'll be working closely with our experienced staff to deliver high-quality patient care through remote services and specialized radiology support.Responsibilities and Qualifications:Deliver...


  • West Chester, Pennsylvania, United States Element Risk Full time

    About Element RiskWe are a rapidly growing, top-performing agency that is redefining success in the insurance industry. Our team is 20% of the way toward an exciting, transformative company goal and accelerating every day.As a Sales Leadership Expert, you will be part of a supportive, dynamic culture that prioritizes growth, teamwork, and having fun while...

  • Home Inspector

    4 weeks ago


    West Chester, Pennsylvania, United States Pillar to Post - Cincinnati Full time

    Job OverviewPillar To Post Home Inspectors, The Capuano Team, is a trusted and knowledgeable expert in home inspection serving the greater Cincinnati area.SalaryWe offer a competitive estimated salary of $60,000 to $80,000 per year based on experience.Key ResponsibilitiesA dedicated Home Inspector will perform thorough, professional home inspections for...


  • West Chester, Pennsylvania, United States Penn Medicine Full time

    Job Title: Telemedicine Nursing ExpertSalary: Estimated $90,000 - $120,000 per year.About the Role:This exciting opportunity allows you to leverage your expertise as a telemedicine nursing professional, working collaboratively with multidisciplinary teams to deliver high-quality patient care remotely. You will be responsible for assessing patient needs,...


  • West Chester, Pennsylvania, United States BAYADA Home Health Care Full time

    About BAYADA Home Health CareAt BAYADA Home Health Care, we prioritize providing high-quality patient care in the comfort of their own homes.We take pride in our team's ability to deliver compassionate and personalized care to clients of all ages and needs.Career OpportunitiesWe are seeking a Registered Nurse (RN) to join our team as an Expert Care...


  • West Chester, Pennsylvania, United States PrimePay Full time

    About the RoleThis role has a pivotal position within the Service & Operations team, focused on providing personalized and expert-level support to assigned clients. As the primary point of contact for managing client relationships, you will ensure a seamless experience across all service interactions.You will act as the escalation point for complex client...


  • West Chester, Pennsylvania, United States Terrelonge Staffing Full time

    We are looking for an Accounting and Financial Planning Expert to join our team at Terrelonge Staffing.Key ResponsibilitiesThe successful candidate will be responsible for developing and managing company budgets, forecasts, and financial plans, as well as preparing monthly, quarterly, and annual financial statements.We offer a competitive salary for this...


  • West Chester, Pennsylvania, United States PrideStaff Full time

    Supporting Our TeamWe are seeking an experienced professional to support our packaging operations team and report directly to the Production Supervisor. As a key contributor, you will lead staff, provide daily work assignments, and ensure productivity, quality, and safety.Estimated Salary: $20.00 - $21.50 per hour.Main Responsibilities:Packaging Support:...


  • West Chester, Pennsylvania, United States PrimePay Full time

    Grow Your Career with PrimePayWe are seeking a skilled EDI Implementation Consultant to oversee the implementation and ongoing maintenance of our EDI File Feed project. This role involves developing, coordinating, implementing, and monitoring EDI carrier file feeds between our company and customer carriers and vendors.Responsibilities:Collaborate with new or...