High-Performance Customer Advocate

3 weeks ago


West Chester, Pennsylvania, United States Quadratec Full time

About Quadratec

Quadratec is the leading Omni-channel retailer and wholesaler of Jeep parts and accessories, committed to creating mind-blowing customer experiences.

We are currently seeking a highly skilled HIGH-PERFORMANCE CUSTOMER ADVOCATE to join our dynamic Contact Center team.


Job Description

The successful candidate will be responsible for managing high volumes of incoming calls, emails, and online chats from customers, identifying their needs, clarifying information, and providing solutions and alternatives.

They will also seize opportunities to upsell products, build sustainable relationships with customers, and stay current with industry trends to deliver exceptional service to the Jeep community.


Requirements

  • 3 years of customer service experience preferred but not required
  • High School Diploma or equivalent
  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Basic computer and typing skills
  • Consistent attention to detail and quality
  • Customer focus and adaptability to different personality types
  • Strong time management skills with the majority of your time focused on inbound calls
  • Flexibility with scheduling is preferred, as we will have an occasional need to cover evening and/or weekend shifts
  • Jeep Enthusiast/Automotive Experience a plus

Estimated Salary: $55,000 - $70,000 per year



  • West Chester, Pennsylvania, United States 103 Auto Repair Full time

    About Us:103 Auto Repair is a reputable and customer-focused automotive repair shop dedicated to delivering exceptional service and repairs. We take pride in our skilled team, state-of-the-art equipment, and commitment to quality and customer satisfaction.Job OverviewWe are seeking a motivated and detail-oriented Automotive Repair Technician to join our...


  • West Chester, Pennsylvania, United States Quadratec Full time

    Job SummaryWe are seeking a highly motivated and experienced Jeep Specialist to join our team at Quadratec. As a Jeep Specialist, you will be responsible for delivering exceptional customer service to our customers, resolving their issues efficiently, and building long-term relationships.You will work closely with our sales and marketing teams to ensure that...

  • Residential Advocate

    20 hours ago


    West Chester, Pennsylvania, United States Carelink Career Page Full time

    About the Role:We are seeking a highly motivated Residential Advocate to join our Carelink Career Page team. This dynamic role requires a dedicated individual who can provide support and guidance to individuals with disabilities in their daily lives.Job Summary:The successful candidate will be responsible for creating and maintaining a safe, supportive...


  • West Chester, Pennsylvania, United States ChesPenn Health Services Full time

    ChesPenn Health Services seeks a highly motivated individual to join our team as a Patient Experience Advocate in Chester, PA.This role offers an estimated salary of $14 per hour.About Our MissionOur mission is to deliver exceptional patient care while fostering a culture of compassion and respect.Key ResponsibilitiesPatient EngagementDevelop strong...


  • West Chester, Pennsylvania, United States Domestic Violence Center of Chester County Full time

    Domestic Violence Advocate Manager Position OverviewWe are seeking an experienced Domestic Violence Advocate Manager to join our team at DVCCC.This role involves managing a team of advocates who provide direct services to victims of domestic violence, including information and referrals for victims of domestic violence and support throughout the criminal...


  • West Chester, Pennsylvania, United States Domestic Violence Center of Chester County Full time

    About the PositionWe are seeking a dedicated and passionate DOMESTIC VIOLENCE ADVOCATE LEAD to join our team at the Domestic Violence Center of Chester County. As a key advocate, you will play a vital role in supporting victims of domestic violence and their children. Your leadership skills and experience in case management will enable you to oversee the...


  • West Chester, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    We are looking for a highly skilled Patient Well-being Advocate to join our team at the Southeast Veterans' Home in Pennsylvania. As a 3rd Shift Nurse, you will play a critical role in ensuring the health and well-being of our residents.The ideal candidate is a part-time Registered Nurse with experience in healthcare settings, possessing excellent...


  • West Chester, Pennsylvania, United States Chipotle Full time

    As a Customer Experience Specialist at Chipotle, you will be responsible for creating an exceptional dining experience for our guests. Key responsibilities include:Key ResponsibilitiesMaintaining high food quality standards and resolving any food quality issues that may arise.Providing outstanding customer service and addressing any customer concerns or...


  • West Chester, Pennsylvania, United States Gulph Creek Hotels Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Gulph Creek Hotels. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for ensuring that they have an exceptional experience during their stay.About the...


  • West Chester, Pennsylvania, United States County of Chester Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Support Specialist to join our team at the County of Chester. As a Customer Support Specialist, you will provide excellent customer service to the public while performing various administrative tasks.About the RoleThe ideal candidate will have strong communication and interpersonal...


  • West Mifflin, Pennsylvania, United States xNexvenco Full time

    Key ResponsibilitiesThe Detail Shop Manager will be responsible for:Managing a team of detail employees to ensure high-quality workmanship and customer satisfaction.Maintaining a positive working relationship with the Sales Department to ensure adherence to xNexvenco's vehicle delivery policies and procedures.Ensuring compliance with all applicable laws,...


  • West Chester, Pennsylvania, United States The GIANT Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Retail Sales Associate.Responsibilities:Bags items at checkoutProcesses transactions accurately and efficientlyProvides excellent customer service and responds to customer inquiriesMaintains a clean and organized workspacePerforms other tasks as assigned by...


  • West Chester, Pennsylvania, United States On Shelf Marketing Group - Cincinnati Full time

    About the RoleAs a Customer Service Administrator, you will be responsible for ensuring high-quality service to clients by resolving customer service issues in accordance with OSMG, client and customer policies and procedures. You will communicate effectively with internal and external business partners to provide timely solutions to complex problems.The...


  • West Chester, Pennsylvania, United States County of Chester Full time

    About the Job:The County of Chester is seeking a highly skilled Customer Support Assistant to join our team. This role requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.Responsibilities:Provide exceptional customer service to internal and external stakeholdersPerform administrative tasks...


  • West Chester, Pennsylvania, United States Grant Coffee Company LLC Full time

    Join Our Coffee TeamWe're looking for a highly motivated individual to fill the role of Coffee Shop Team Member at the Grant Coffee Company LLC.About the Job:This is an exciting opportunity to work in a dynamic coffee shop environment, providing top-notch customer service and promoting coffee sales.Your Responsibilities:Sales and Customer Service: Engage...


  • West Chester, Pennsylvania, United States Lasko Products Full time

    About Lasko ProductsLasko Metal Products was founded in 1906 by Henry Lasko. We design, manufacture, assemble, and distribute a wide range of home environment products.Job DescriptionService customer inquiries in a fast-paced contact center environmentUtilize retail performance tracking tools to compile data and competitive intelligence from multiple...


  • Chester, Pennsylvania, United States RPI Philadelphia Full time

    RPI Philadelphia OverviewAs a prominent consulting and sales firm in Philadelphia, we leverage data-driven insights to deliver exceptional customer experiences. With a team of over 30, we're poised for further growth and expansion into new markets.Job DescriptionWe're seeking a highly motivated Sales Performance Leader to join our team. In this role, you'll...


  • West Chester, Pennsylvania, United States S and T Bank Full time

    Job Description:    OverviewAs a key member of our team at S and T Bank, you will be responsible for delivering exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties. This role is designed to meet assigned sales goals, in support of Individual and Branch production goals.    Duties...


  • West Chester, Pennsylvania, United States GovernmentJobs Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at GovernmentJobs. In this role, you will be responsible for providing exceptional customer service to current and prospective clients via the call center system and customer comment/complaint database. Your goal will be to resolve customer questions and concerns in...


  • West Chester, Pennsylvania, United States Evolution Payroll Services Full time

    Company OverviewEvolution Payroll Services offers a comprehensive range of payroll services, including payroll processing, tax filing, and time and attendance management. Our company prides itself on providing exceptional customer service and a friendly work environment.CompensationThe estimated annual salary for this position is $52,500, based on industry...