Senior Retail Associate
4 weeks ago
At The Cannabist Company, we are seeking a highly skilled and experienced Senior Retail Associate to join our team. As a Senior Retail Associate, you will be responsible for providing exceptional customer service and ensuring that every patient receives the correct medication for their specific illness and medical condition.
Main Responsibilities:
- Ensure all intake forms and other paperwork are properly completed and filed correctly.
- Confirm patient purchase limits prior to admission into the consultation area and dispensary.
- Provide exceptional customer care by promoting and maintaining positive customer relations.
- Respond to calls or emails from customers requesting product, training, and general information.
- Manage patient records through the use of company and state databases.
- Fulfillment of customer orders.
- Responsibility for the sales and promotion of all products.
Requirements:
- Must be at least 21 years of age.
- Associates or bachelor's degree preferred.
- 4 years of direct customer service experience required.
- Retail experience preferred.
- Experience as a key holder/lead preferred.
- Experience with Point-of-Sales systems.
- Understanding of and experience with Windows Operating System, Microsoft Outlook.
Additional Abilities:
- While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 50 pounds (or more with assistance).
- Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.
The Cannabist Company is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. We operate 104 facilities, including 81 dispensaries and 23 cultivation and manufacturing facilities. We offer a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion.
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