Customer Relations Ambassador

4 days ago


Royal Oak, Michigan, United States Alisha Alef - State Farm Agent Full time

Job Overview

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  • We are seeking a Customer Relations Representative to join our team at Alisha Alef - State Farm Agent.

About the Job

  • This part-time position offers competitive compensation and the opportunity to work with a dynamic team in a fast-paced environment.

Responsibilities

  1. The ideal candidate will establish strong customer relationships, provide excellent service, and follow up as needed.
  2. Key responsibilities include responding to customer inquiries, educating customers about insurance options, and ensuring prompt and accurate resolution of issues.

What You'll Receive

  • A salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Paid time off (vacation and personal/sick days) and flexible hours to ensure work-life balance.
  • Ongoing training and support to help you succeed in your role.
  • A collaborative team environment where you can build meaningful relationships with colleagues and customers alike.

Requirements

  • Demonstrated excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • Proven problem-solving skills and a proactive approach to addressing customer needs.
  • Able to learn computer functions and utilize technology to enhance customer service.
  • A commitment to delivering exceptional customer experiences and meeting or exceeding performance targets.

Benefits and Opportunities

  • A competitive salary range of $40,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative team environment that values diversity, equity, and inclusion.
  • The opportunity to make a meaningful impact in the lives of customers and contribute to the success of our agency.


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