Customer Experience Expert

15 hours ago


Oak Park, Michigan, United States Funky Buddha Management LLC Full time
Job Description

The Hospitality Sales Specialist will play a key role in driving sales and revenue growth at our tap room. This individual will be responsible for creating a welcoming atmosphere, informing guests of promotions and new products, and conducting beer samplings to enhance their experience.

About the Role

We are seeking a highly motivated and organized Tap Room Ambassador to join our team. As a Hospitality Sales Specialist, you will be responsible for:

Key Responsibilities
  • Greet and engage with guests, setting a positive tone for their visit
  • Inform guests of sales, specials, and new merchandise offerings
  • Conduct regular beer samplings to showcase our products
  • Represent Funky Buddha Brewery and its values in a professional manner
  • Maintain a clean and organized environment, including the front entrance and merchandise area
Requirements

To succeed in this role, you will need:

  • One to two years of experience in a restaurant or similar environment
  • Effective communication skills and the ability to maintain composure in high-pressure situations
  • A commitment to delivering outstanding customer service

Salary: $42,000 - $52,000 per year, depending on experience and qualifications.



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