Systems Analysis Specialist

2 weeks ago

Las Vegas, Nevada, United States Zenith American Full time
Job Overview

Position: Business Systems Analyst Department: IT

Employment Type: Exempt Weekly Hours: 40


Position Summary

The Business Systems Analyst is responsible for drafting specifications for minor software development tasks and conducting testing in alignment with company protocols, client requirements, and regulatory standards.

Note: This position necessitates access to Personally Identifiable Information (PII) and/or Personal Health Information (PHI) to fulfill job responsibilities.


Key Responsibilities
  • Evaluates programming modifications and/or system upgrades to current applications; tests and confirms the precision of program alterations.
  • Implements system modifications utilizing RPGLE and SQL.
  • Offers on-site infrastructure assistance, including the setup and deployment of PCs and associated software, as well as server administration.
  • Tests programming modifications resulting from bug resolutions, enhancements, development, and version updates. Collaborates with developers to ensure high-quality outcomes.
  • Examines data files and identifies discrepancies.
  • Drafts specifications for software modifications; coordinates adjustments with vendors and clients.
  • Designs, generates, and assesses reports, queries, data, and procedures on systems, including the scheduling and distribution of forms and mailings for various periodic processes.
  • Assists in the development, planning, and execution of new client implementations.
  • Provides technical support, training, and problem resolution for end users.
  • Documents system and client support workflows.
  • Performs additional related tasks and special projects as assigned.

Working Conditions
  • Normal physical effort is required in a standard office environment with comfortable, stable temperatures and the absence of unpleasant elements.

Minimum Qualifications
  • High school diploma or GED.
  • Two years of experience as a Business Systems Analyst or two years of experience in a third-party administrator setting with relevant technical expertise.
  • Proficiency in Microsoft Office tools and applications.
  • Basic understanding of business operations with a solid grasp of project management methodologies.
  • Familiarity with database systems.
  • Strong organizational, analytical, problem-solving, and time-management abilities.
  • Capacity to exercise independent judgment.
  • Exceptional attention to detail.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively with a diverse group of professionals.

Preferred Qualifications
  • Associate's degree in Computer Science or Information Technology or two years of technical training.
  • Working knowledge of SQL.
  • Two years of experience supporting and/or developing applications in an IBM Series I environment.
  • Experience in a healthcare setting or with a third-party administrator.
  • Experience with Taft Hartley businesses.

*This job description is not intended to be an exhaustive list of all duties, responsibilities, and activities required of the employee in this role. Duties and responsibilities may change at any time with or without notice.


Disability Accommodation

In accordance with the Americans with Disabilities Act (ADA) and other applicable federal and state laws, Zenith American Solutions is committed to providing reasonable accommodations when requested by qualified applicants or employees with disabilities, unless such accommodations would impose an undue hardship. This policy applies to all aspects of employment, including the application process.


Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are seeking a skilled Business Systems Analyst with the necessary expertise, initiative, and interpersonal skills to contribute to our ongoing success.

Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 40 offices nationwide. Established in 1944, our organization was formed through the merger of Zenith Administrators and American Benefit Plan Administrators in 2011, enhancing our strength and capabilities.

We recognize the significance of a comprehensive benefits program for our employees and their families. Our total compensation package includes health, vision, and dental coverage, a 401(k) retirement savings plan with company match, paid time off (PTO), and numerous opportunities for professional growth.

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