Store Operations Manager

3 weeks ago


Santa Barbara, California, United States Ross Stores Full time
About the Role

We are seeking an experienced leader to fill the role of Area Supervisor at Ross Stores. As a member of our Store Leadership team, you will be responsible for overseeing the daily operations of our store, including supervising associates, maintaining a clean and organized store environment, and executing company operational processes.

The ideal candidate will have excellent leadership skills, strong communication abilities, and a passion for delivering exceptional customer service. You will be expected to maintain a high level of awareness on the sales floor, ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Supervise and train associates to ensure they meet or exceed customer service expectations.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Execute company operational processes, such as opening and closing procedures, cash handling, and inventory management.
  • Represent the Company brand by wearing approved uniforms and adhering to company dress code.
  • Monitor and maintain the security of the store, including entrance/exit control, EAS devices, and cash office security.
Requirements
  • Bachelor's degree in Business Administration or related field preferred.
  • Minimum 1-2 years of supervisory experience in retail or a related industry.
  • Excellent leadership and communication skills.
  • Ability to work a flexible schedule, including evenings and weekends.


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