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Front of House Supervisor

2 months ago

Detroit, Michigan, United States Mad Nice Full time

Position Overview: We are in search of seasoned management professionals to enhance our team at Mad Nice.

Role Summary: We seek dedicated front-of-house leadership to propel our objectives and nurture future leaders. We provide a competitive compensation package, creative autonomy in menu design for our culinary and beverage teams, as well as comprehensive Medical, Dental & Vision benefits along with paid time off after a specified period of employment, among other perks. As a continuously expanding hospitality group, we are committed to promoting and developing our personnel from within.

Key Responsibilities: As a member of the management team at Mad Nice, you will collaborate with fellow leaders to effectively oversee daily restaurant operations while consistently delivering an outstanding experience for both guests and team members. You will partner with your team to drive revenue, manage expenses, and successfully grow the business.

Essential Qualities:

  • Commitment to supporting our TEAM
  • Focus on prioritizing our GUESTS
  • Willingness to learn and share knowledge
  • Passion for culinary and beverage trends
  • Desire to actively contribute to our mission
  • Promotion of a culture that exceeds expectations
  • Understanding of the significance of consistency and care

Required Skills and Experience: We seek individuals who can demonstrate the following capabilities:

  • Minimum of 1 year in hospitality management. Experience in high-volume and fine dining is advantageous but not mandatory if you possess the right mindset.
  • Strong local hospitality background and a commitment to community engagement.
  • Ability to assist with hiring, training, scheduling, and development to foster growth and retention.
  • Capacity to work effectively under pressure while maintaining composure.
  • Skills in conflict resolution, team engagement, and development.
  • Ability to lead and influence a culture of efficient daily operations by being present on the floor and providing necessary tools for your team.
  • Capability to monitor and document employee performance through ongoing feedback and formal evaluations.
  • Desire to understand and impact financial objectives and adjust operations accordingly.
  • Innovative mindset: consistently introducing new ideas and demonstrating original thinking.
  • Understanding of the importance of patience, tact, and diplomacy in resolving issues.
  • Commitment to uphold all company values and standards related to health, safety, and sanitation.
  • Physical ability to walk, stand, and bend as required to perform essential job functions.

Additional Duties: Other responsibilities may be assigned as necessary.