Field Service Technician

4 weeks ago


Richardson, Texas, United States ASSA ABLOY Global Solutions Full time

At ASSA ABLOY Global Solutions, we're committed to delivering innovative, safe, and convenient security solutions that provide real added value to our customers.

We're seeking a skilled Field Service Technician to join our team in Construction, where you'll have the opportunity to work on complex proprietary computerized access control systems and various hardware and software applications.

Your primary duty will be to establish rapport and comfort with customers, deploying, monitoring, diagnosing, and repairing a large software suite with an even larger array of hardware types.

You'll be responsible for providing hardware and software solutions to solve customer access control scenarios, as well as providing in-person training to end users after system implementation.

Key requirements include:

  • ~5 to 7 years customer support or field technical experience
  • ~ Must be flexible with scheduling
  • ~ Ability to travel throughout US (drive and fly)
  • ~ Advanced knowledge of Windows
  • Knowledge of Apple iOS and Android OS
  • Knowledge of wireless signal and RF networks
  • Previous technical/field support experience
  • Ability to read floor plans and electronic wiring schematics
  • Technical knowledge in low voltage applications
  • Understanding of high voltage applications

We're proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements.



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