National Trauma Data Management Expert

4 days ago


Winter Park, Florida, United States National Quality Systems, Inc. Full time
Job Description

National Quality Systems, Inc. is seeking an experienced National Trauma Data Management Expert to join our team.

The ideal candidate will have a strong background in trauma registry management and customer support.

This role requires a high level of expertise in data collection, reporting, and compliance with national and state trauma standards.

The estimated salary for this position is $80,000 - $100,000 per year, depending on experience.

Key Responsibilities:
  • Work together with teams from different departments to identify, escalate, and solve complex technical or operational issues.
  • Provide feedback to the NQS product and development teams to inform platform improvements based on user experiences.
  • Maintain detailed records of customer interactions, documenting issues, solutions, and follow-up actions.
Requirements:
  • Minimum 5 years of experience at an ACS verified Level 1 Trauma Center with strong interpersonal skills, presentation experience, data submission, validation, monthly/quarterly reports, and report writing.
  • Certified Specialist in Trauma Registry (CSTR) certification.
  • Excellent problem-solving and critical-thinking skills to troubleshoot customer issues effectively.
  • Strong written and verbal communication skills, with the ability to explain complex concepts clearly.


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