National Trauma Data Management Expert
4 days ago
National Quality Systems, Inc. is seeking an experienced National Trauma Data Management Expert to join our team.
The ideal candidate will have a strong background in trauma registry management and customer support.
This role requires a high level of expertise in data collection, reporting, and compliance with national and state trauma standards.
The estimated salary for this position is $80,000 - $100,000 per year, depending on experience.
Key Responsibilities:- Work together with teams from different departments to identify, escalate, and solve complex technical or operational issues.
- Provide feedback to the NQS product and development teams to inform platform improvements based on user experiences.
- Maintain detailed records of customer interactions, documenting issues, solutions, and follow-up actions.
- Minimum 5 years of experience at an ACS verified Level 1 Trauma Center with strong interpersonal skills, presentation experience, data submission, validation, monthly/quarterly reports, and report writing.
- Certified Specialist in Trauma Registry (CSTR) certification.
- Excellent problem-solving and critical-thinking skills to troubleshoot customer issues effectively.
- Strong written and verbal communication skills, with the ability to explain complex concepts clearly.
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