Genesys Cloud Technical Lead

14 hours ago


Alpharetta, United States Diverse Lynx Full time
Job Title: Genesys Cloud Technical Lead

Job Summary:
We are seeking a highly skilled Genesys Cloud Technical Lead to design and implement cloud-based contact center solutions using the Genesys Cloud platform. The ideal candidate will have experience working with Contact Centre applications and associated integrations, as well as a strong understanding of Genesys Engage, CTI Genesys, Core Java, and Genesys Inbound Voice.

Key Responsibilities:
  • Design and implement cloud-based contact center solutions using Genesys Cloud platform
  • Experience working with Contact Centre applications and associated integrations
  • Strong understanding of Genesys Engage, CTI Genesys, Core Java, and Genesys Inbound Voice
  • Ability to identify opportunities to automate/streamline where applicable in overall solution

Requirements:
  • 8-10 years of experience in software development
  • 5+ years of experience working as a Genesys developer
  • Experience with CI/CD and Genesys Cloud objects and Architect flows
  • Ability to work in a team environment and communicate effectively

What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the industry
  • Collaborative and dynamic work environment

How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter for consideration.

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