Genesys Cloud Solutions Developer

9 hours ago


Alpharetta, United States Diverse Lynx Full time
Job Title: Genesys Cloud Solutions Developer

Location: Remote

Job Description:

We are seeking a skilled Genesys Cloud Solutions Developer to join our team at Diverse Lynx LLC. As a key member of our development team, you will design and implement cloud-based contact center solutions using the Genesys Cloud platform.

Key Responsibilities:

* Design and implement cloud-based contact center solutions using Genesys Cloud platform
* Experience in working with Contact Centre applications and associated integrations
* Develop and maintain Genesys Cloud applications
* Collaborate with cross-functional teams to ensure seamless integration of solutions

Requirements:

* 5+ years' experience working as a Genesys developer
* Experience on IVR (Interactive Voice Response) development
* Experience on Genesys Composer
* Experience in Interaction Routing and Designer (IRD)
* Experience in Interaction Workspace (IW)
* Ability to identify opportunities to automate / streamline where applicable in overall solution

Desirable Skills:

* REST APIs
* Salesforce
* Genesys On-prem systems
* SQL server
* Data table configurations using Genesys cloud

Company Overview:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels in the company. We are committed to providing a work environment that is free from discrimination and harassment.

How to Apply:

If you are a motivated and experienced Genesys Cloud Solutions Developer looking for a new challenge, please submit your application. We look forward to hearing from you.

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