Director of E-commerce Cross-Category Optimization

2 weeks ago


Redmond, Washington, United States Microsoft Corporation Full time
About the Role

We are seeking a highly skilled Director of E-commerce Cross-Category Management to join our team at Microsoft Corporation. As a key member of our Gaming Digital Microsoft Storefronts team, you will be responsible for driving business success through data-driven insights and innovative planning.

Key Responsibilities
  • Develop and maintain monthly and weekly business review materials to reflect the current state of the Microsoft Storefronts business.
  • Partner with various teams on the store A/B testing program to refine business strategies and improve the customer experience.
  • Develop and implement storewide discount programs and unique offers to maximize value for customers and partners.
  • Lead customer-focused research initiatives to deepen understanding of store shopping behaviors and translate insights into actionable business strategies.
  • Partner with CSO Planning and Xbox Engineering teams to prioritize new store features that improve the customer shopping experience and increase publisher satisfaction.
Requirements
  • 7+ years' experience in retail, e-commerce, data science, research, marketing, or business-related roles.
  • 1+ year(s) people management experience.
  • Experience leading a high-functioning team, collaborating in ambiguous situations, and influencing across multiple complex organizations.
  • Experience identifying critical business elements to effectively communicate business insights & financial analysis for growth strategy recommendation.
Preferred Qualifications
  • 9+ years' experience in retail, e-commerce, data science, research, marketing, or business-related roles.
  • 7+ years' experience in go-to-market (GTM), marketing strategy, business planning, or similar roles.
  • 7+ years' experience in integrated, digital, or product marketing management.
  • 3+ years' people management experience.
  • 4+ years' project/vendor management experience.
What We Offer

At Microsoft Corporation, we offer a competitive salary range of $129,200 - $248,800 per year, with a different range applicable to specific work locations. Certain roles may be eligible for benefits and other compensation. We are an equal opportunity employer and welcome applications from diverse candidates.



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