Assistant Manager

4 days ago

Ogden, Utah, United States KEDPLASMA LLC. Full time
Job Summary

KEDPLASMA LLC. is seeking a highly motivated and experienced Assistant Manager to oversee the daily performance of assigned staff and assist with managing the center as a business. The ideal candidate will have a strong background in business administration, life sciences, or a related field, and a proven ability to lead teams to accomplish targeted performance expectations.

Key Responsibilities
  • Oversee the daily performance of assigned staff and assist with managing the center as a business.
  • Ensure tasks in all areas of the business are being completed in accordance with company policies and SOPs.
  • Ensure the center operates in compliance with EU, FDA, state, local and company-specific regulations related to employee and donor safety, and unit suitability and release to customers.
  • May participate in performing tasks associated with deviation management, including documenting quality events, conducting investigations, and identifying and implementing center corrective and preventative actions.
  • Participate in local community outreach activities to enhance relationships with potential donor sources.
  • Promote the consistent delivery of a positive donor experience by maintaining a clean and safe environment, minimizing waiting time for donors, and delivering a positive phlebotomy and service experience.
  • Collaborate with the management team to ensure the center is appropriately staffed to effectively manage current and anticipated future donation volumes.
  • Develop weekly schedules for assigned areas to ensure sufficient staff are present during peak donation times to minimize donor wait times.
  • Manage all equipment in the center to ensure adherence to the required maintenance schedule, and the timely removal and return to service of malfunctioning or otherwise non-compliant equipment.
  • Manage the center's stockroom to ensure proper organization, temperature monitoring, and stocking and replenishment of soft goods and medical consumables.
  • Manage plasma inventory to ensure the timely removal of unsuitable and reactive, and the resolution of slow-moving inventory and quarantined units.
  • May be required to respond to freezer alarms and resolve freezer excursions, minimizing risk to product quality.
  • Reviews test results and ensures proper action is taken for abnormal and reactive results including removal from inventory and contemporaneous computer entry, timely completion of Lookback Notification/BPDR, and donor counseling.
  • Oversees the plasma shipments and sample submissions process to ensure accuracy and timeliness of shipments.
  • Recruits, interviews, and oversees the onboarding of assigned staff.
  • Trains, develops, coaches and initiates disciplinary actions for assigned employees. Creates an open, positive, and supportive work environment to promote staff retention.
  • Participates in managing time and attendance, completes status changes, time off requests, terminations, and offboarding in a timely manner.

Requirements

  • Bachelor's degree in Business Administration, Life Sciences, or related field preferred; or an equivalent combination of education and experience.
  • Minimum of one (1) year of experience required in a supervisory or management role, preferably in a plasma or blood collection center, or other regulated environment.
  • Proven ability to lead teams to accomplish targeted performance expectations.
  • Previous experience managing profit and loss and other key business metrics.
  • Proficient in Microsoft Office software applications.

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