Operations Team Lead

3 weeks ago


San Jose, California, United States Cooper Connect Full time
Job Title: Operations Team Lead

We are seeking a highly motivated Operations Team Lead to join our team at Cooper Connect. This role offers a unique opportunity to develop your skills and knowledge in a dynamic and fast-paced environment, with a strong focus on customer satisfaction and employee development.

About Our Company

Cooper Connect is a leading quick-service restaurant chain with a strong commitment to customer satisfaction, employee development, and community involvement. We pride ourselves on being a great place to work, with a culture that values teamwork, integrity, and respect.

Key Responsibilities:
  • Lead a team of 50+ employees, providing guidance, coaching, and feedback to ensure high performance and job satisfaction
  • Develop and implement procedures to improve operational efficiency, reduce costs, and increase productivity
  • Maintain a safe and healthy work environment, adhering to health and safety standards
  • Provide exceptional customer service through all contact points, ensuring a positive experience for every guest
Requirements:
  • 2 years of leadership experience in a fast-food or hospitality environment
  • Bachelor's degree preferred, but not required
  • Possess a passion for delivering exceptional customer service and promoting a positive work environment
Salary and Benefits:

$55,000 - $65,000 per year, depending on experience, plus benefits including health insurance, dental coverage, vision plan, 100% cell phone allowance, and free meals on shift

As a valued member of our team, you will also receive individual mentorship, tuition discounts at over 100 colleges, and opportunities for career advancement within the company


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