Retail Concessions Team Lead

2 days ago


San Jose, California, United States TEAM SAN JOSE Full time
Job Description

This Concession Stand Supervisor role at Team San Jose requires a skilled individual to manage the daily operations of a concession stand, including menu preparation, customer service, and cash handling.

About the Job:

  • Supervise and coordinate the activities of concession stand staff.
  • Prepare and serve food and beverages to customers.
  • Manage cash handling and inventory control.
  • Ensure compliance with company policies and procedures.
  • Perform general cleaning tasks to maintain health and safety standards.

Duties and Responsibilities:

  • Oversee the setup and operation of a concession stand.
  • Direct and participate in menu item preparation and set up of the stand.
  • Count all products individually before, during, and after shift, and complete necessary paperwork.
  • Ensure proper cash handling practices and techniques among stand workers.
  • Direct work efforts of clean-up of the stand.
  • Inventory control, cash control, payroll control, and other administrative tasks.
  • Serve food and beverages quickly, properly, and courteously to patrons.
  • Complete timely and accurate stand paperwork, including administrative ordering and paperwork.

Requirements:

  • Able to speak, read, and write effectively in the English language.
  • At least 2 years' experience supervising a retail concessions outlet.
  • Successful completion of RBS training and valid California Food Handler certification.
  • Ability to direct the work of others, learn quickly, work as part of a team, and build relationships.
  • Basic mathematical skills for calculating POS and cash transactions.
  • Ability to lift/carry items using proper lifting/carrying procedures up to 50 lbs.
  • Mandatory meetings attendance and other duties assigned by supervisor.
  • General cleaning tasks to adhere to health and safety standards.
  • Comply with company & departmental procedures, expectations, goals, and standards.
  • Provide friendly and pleasant customer service.
  • Abide by all state, federal, and corporate liquor regulations.

Salary and Benefits:

  • The estimated annual salary for this position is $60,000 - $75,000.
  • Benefits include ongoing training and professional development opportunities.

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