Financial Counselor
1 day ago
At Northern California Behavioral Health System, we are seeking a highly skilled and compassionate Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in ensuring the smooth admission process for our patients, while also providing exceptional financial services to our patients and their families.
Key Responsibilities:- Patient Admissions: Arrange patient admission to our facility, receive and interview incoming patients or relatives to obtain pertinent data and verify insurance coverage, and type and process necessary admission paperwork.
- Financial Counseling: Provide financial options to patients and authorized family members prior to admission, assist in resolving routine admitting inquiries, and interface with medical staff for information required for patient admissions.
- Set up and record payments for patient services: Set up payment arrangements with self-pay patients, collect co-payments when applicable, and ensure timely communication of patient admission to other departments.
- Supplemental Receptionist Coverage: Assist the Reception Desk as needed, including answering and redirecting phone calls, greeting and providing callers or visitors with information, and performing duties related to this coverage as requested.
- Knowledge and Experience: High school degree or equivalent, two years of healthcare experience, two years of insurance verification experience, and experience with Medi-Cal/Healthcare insurance verification and billing preferred.
- Skills and Abilities: Strong understanding of different insurance products, strong organizational skills, ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines, and proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel, and PowerPoint).
- Medical
- Vision
- Dental
- 401(k)
- 3.5 Weeks Paid Time Off
- $25,000 Life insurance policy is provided at no charge to the employee
Pay Scale: $18.08-$22.84
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