Systems Administrator II

2 months ago


Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

We are seeking a highly skilled Systems Administrator II to join our team at the Texas Department of Family and Protective Services. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Customer Support: Provide technical assistance to agency staff, resolving hardware, software, and network issues in a timely and professional manner.
  • Asset Management: Maintain accurate inventory of agency computer equipment and complete all property inventory documentation.
  • Project Management and Support: Assist in the planning and implementation of IT initiatives, including changes to equipment, devices, networks, and site moves.
  • Perform Work as Assigned: Handle service requests, troubleshoot technical issues, test new equipment and software, and update inventory/project spreadsheets using Excel and other tools.
Requirements:
  • Knowledge of systems administration, computer hardware and software configuration, and troubleshooting.
  • Ability to recognize, analyze, and resolve complex technical issues.
  • Effective communication and interpersonal skills.
  • Ability to work independently in a fast-paced environment.
  • Ability to travel between office locations to support customers.
Working Conditions:

This position requires the ability to work evenings, weekends, and on-call. The successful candidate must be able to lift heavy equipment (40-60 pounds).



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