Night Auditor
4 weeks ago
The Holiday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. As a Night Auditor, you will be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards. You will also be responsible for closing out the business day in PMS (Property Management System).
Key Responsibilities:
- Greet all guests in a friendly, positive manner.
- Consult with 2nd shift about the occurrences of the evening.
- Run night audit reports and follow the shift checklists each day.
- Assist with the closing of the pool when needed.
- Investigate out of balance situations.
- Make adjustments to accounts as needed.
- Prepare Express Checkouts, if applicable.
- Complete the DOR (Daily Operations Report) and put with the night audit packet.
- Maintain a neat and clean workspace at the front desk and adjacent areas.
- Perform property walk-arounds as needed throughout the shift.
- Responsible for the settlement and reconciling of guest accounts and paperwork.
- Balance cash drawer and make appropriate cash drops.
- Set up continental breakfast buffet, if applicable.
- Exhibit regular and recurrent attendance records.
- Follow all Suburban Inns Processes.
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience:This position requires a minimum formal education of a high school diploma or equivalent related experience.
License, Training, and/or Certification Required: CPR Training (may be completed upon hire).
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
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