Night Auditor

5 months ago

Midland, United States Platinum Companies Full time
Job Profile Summary:

The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotels and hotel outlets including Food & Beverage as well as for continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor should possess a professional warm & welcoming demeanor, must be a self-starter able to work along and multi-task in a fast-paced environment. Possess technical knowledge and aptitude. Excellent communication skills are essential in order to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.

Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:
  • Adhere to Platinum Management Services, LLC. and Brand specific standards.
  • Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates.
  • Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
  • Promote the property through goodwill, courtesy and a positive attitude.
  • Maintain thorough knowledge of hotel information including but not limited to room categories, room rates, packages, promotions, local area, attractions and events.
  • Be proficient in all front desk and guest service operations.
  • Be proficient in housekeeping operations particularly laundry tasks of operating machines, sorting, washing, drying and folding clothes and linens.
  • Anticipate and address guests' service needs, assist individuals with disabilities.
  • Handle guest complaints and comments efficiently and courteously. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.
  • Calculate account balances and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front Desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
  • Follow proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
  • Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced and all supporting documentation is attached.
  • Reconcile all charges to the ledger.
  • Answer the telephone efficiently and pleasantly within three rings and with correct greeting per Company standards.
  • Take each available opportunity to upsell hotel services, facilities and outlets.
  • Enter wakeup calls accurately and immediately.
  • Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Report loss prevention/security of any guest reports or theft to management.
  • Report and record accidents, injuries and unsafe work conditions to management.
  • Coordinate with maintenance department on any guest reported or observed problems.
  • Stock, the pantry/suite/gift shop: Assist with Breakfast setup
  • Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.
Qualifications & Requirements:
  • Excellent verbal and communication skills required.
  • Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards.
  • Proficient in English. Bi-lingual a plus.
  • Ability to attend and complete job and Brand training.
  • Ability to attain and maintain ServSafe/Food handler/Server permit for Food and Beverage preparation and serving. Beverages may be inclusive of alcohol - location specific.
  • Self-starter with effective leadership skills.
  • Proficient with current technologies and software inclusive of business applications PMS, POS, MICROS (ERP a+) etc.
  • Knowledge of basic accounting functions.
  • Clean Motor Vehicle Report (MVR) in order to drive property transportation vehicle. (If applicable at your location)
  • Must be available to Work nights and a flexible schedule.
  • Reliable and able to work alone.
  • Have an outgoing personality.
  • Maintain professionalism at all times.
  • Stand for an extended period of time.
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
  • Previous Front Desk experience in hospitality experience preferred.
  • High School Diploma required; college degree a plus.

** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily.

  • Night Auditor

    4 weeks ago

    Midland, United States Suburban Inns Full time

    Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Night Auditor is also responsibl Night Auditor, Auditor, Guest Service, Service Manager, Operations, Audit, Accounting, Hotel

  • Hotel Night Auditor

    5 months ago

    Midland, United States MainStay Suites Full time

    Hotel Night Auditor We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it. This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests...

  • Night Auditor

    4 weeks ago

    Midland, Texas, United States Platinum Companies Full time

    Job OverviewThe Night Auditor is a critical role within the hotel operations team, responsible for ensuring the accuracy and integrity of daily financial transactions. This position requires a high level of attention to detail, strong analytical skills, and excellent communication abilities.Key ResponsibilitiesConduct thorough audits of daily financial...

  • Night Auditor

    4 weeks ago

    Midland, Michigan, United States Suburban Inns Full time

    Job SummaryThe Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk and revenue management processes. As a Night Auditor, you will be the first point of contact for guests arriving late at night, and will be responsible for handling all aspects of guest check-in and check-out, including room...

  • Hotel Night Auditor Position

    4 weeks ago

    Midland, Texas, United States MainStay Suites - Midland, TX Full time

    Job SummaryMainStay Suites - Midland, TX is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel during the night shift.Key Responsibilities:Process guest check-ins and check-outs in a timely and accurate mannerRespond to guest inquiries and resolve any issues that may...

  • Night Auditor

    3 weeks ago

    Midland, Texas, United States Platinum Companies Full time

    Job Profile Summary:The Night Auditor is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotels and hotel outlets, including Food & Beverage, while delivering outstanding guest service and financial profitability. The Night Auditor should possess a professional, warm, and welcoming demeanor, be a...

  • Night Auditor

    4 weeks ago

    Midland, Michigan, United States Suburban Inns Full time

    Hotel Operations Night AuditorThe Holiday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. As a Night Auditor, you will be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards. You will also be responsible for closing out the...

  • Night Auditor

    3 weeks ago

    Midland, Michigan, United States Suburban Inns Full time

    The Holiday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. As a night auditor, you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards. You would also be responsible for closing out the business day in PMS (Property...

  • Night Auditor

    4 weeks ago

    Midland, United States Suburban Inns Full time

    The Holiday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! As a night auditor you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards, as well as going above and...

  • Hotel Night Audit Position

    1 week ago

    Midland, Texas, United States MainStay Suites Full time

    **Night Auditor Job Description**We are seeking a detail-oriented individual to join our team as a Night Auditor at MainStay Suites. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel, particularly during the evening and overnight hours.**Key Responsibilities:**Guest Check-in and Check-out: Efficiently process guest arrivals...

  • Overnight Front Desk

    3 weeks ago

    Midland, United States Aimbridge Hospitality Full time

    $16.00/ HR (PART TIME)The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: register Night Auditor, Front Desk, Hospitality, Overnight, Bridge, Operations

  • Front Desk/Night Audit

    6 months ago

    Midland, United States Integral Hospitality Full time

    Fairfield Inn Marriott seeks full-time and part-time Night Auditors/Front Desk Associates to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services, amenities,...

  • Overnight Front Desk Associate

    4 weeks ago

    Midland, Texas, United States Aimbridge Hospitality Full time

    Job Summary$16.00/HR (PART TIME)The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).Primary Responsibilities:Registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security...

  • Overnight Front Desk

    1 month ago

    Midland, United States Aimbridge Hospitality Full time

    Job Summary$16.00/HR (PART TIME)The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...