Senior IT Infrastructure Engineer

7 days ago

Fort Lauderdale, Florida, United States Hotwire Communications Full time
Job Summary

We are seeking a highly skilled Senior Systems Engineer to join our team at Hotwire Communications. As a key member of our IT department, you will be responsible for designing, implementing, and managing our complex IT infrastructure solutions.

Responsibilities
  • Design and implement new and current processes and procedures to improve the efficiency of managing and expanding our IT hybrid infrastructure.
  • Perform research, analysis, and implementation of software patches or hardware changes needed for security or server-related deficiencies.
  • Evaluate and test new products, services, and internal tools.
  • Champion and drive the configuration and maintenance of mission-critical servers and services.
  • Monitor existing systems to ensure constant availability of IT services.
  • Provide support, mentorship, and technical direction to IT administrators and IT support specialists.
  • Ensure all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching.
  • Drive organizational and technical change and new additions to the services catalog.
  • Oversee the development and implementation of new projects, standards, and tools to enhance team efficiency, performance, and security.
  • Oversee on-premises Active Directory environment involving maintenance, GPOs, file server permissions, backup, and recovery.
  • Provide guidance/input to management and leads cloud architecture reviews.
  • Direct the planning and implementation of new IT Infrastructure capabilities.
  • Ensure all systems are designed and implemented following Hotwire standards, industry best practices, and regulatory requirements.
  • Collaborate across the company to understand changing business needs and communicate IT team initiatives based on business requirements.
  • Develop points of view on emerging infrastructure application technologies and evaluate their applicability to business goals and operational requirements.
  • Understand successes and failures in the marketplace to guide the firm's IT strategy better.
  • Develop and implement new infrastructure products and standards of operations throughout the technology organization.
  • Develop and document the proposed technical/infrastructure design for integrating and implementing new solutions, working across the IT department.
  • Supports vendor relationships in all related technologies so that services are delivered effectively and efficiently.
  • Recommends process improvements to peers and leadership.
  • Completes architectural assessments and unbiased analysis of critical decisions within projects, including impact on systems, timelines, and other key variables.
  • Supports communication strategies that will guide the organization to standard technologies or create new standards as development needs arise.
Requirements
  • Bachelor's degree in information technology, Computer Engineering, or related field, or related work experience.
  • Demonstrated experience designing, integrating, and managing complex IT infrastructure solutions.
  • Proficient in architecture/design and implementation of workloads in cloud and hybrid cloud environments.
  • Experience with Microsoft Server platforms and technologies.
  • Experience with VMware vSphere 6.0 and up.
  • In-depth knowledge of the ELK stack.
  • Knowledge of backup applications.
  • In-depth knowledge of enterprise system monitoring tools.
  • In-depth knowledge of system administration tools.
  • Familiarity with Identity and Access Management platforms.
  • Experience with multiple cloud platforms.
  • Understanding of cybersecurity best practices.
Benefits

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans.
  • 401K Retirement Plan with Company Match.
  • Paid Vacation, Sick Time, and Additional Holidays.
  • Paid Volunteer Time.
  • Paid Parental Leave.
  • Hotwire Service Discounts.
  • Employee Referral Bonuses.
  • Exclusive Entertainment Discounts/Perks.

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