Senior IT Infrastructure Engineer

8 hours ago

Fort Myers, Florida, United States Cross River Bank Full time

About Cross River

Cross River is a leading financial technology company that powers the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. We are backed by leading investors and serve the world's most essential fintech and technology companies.

Job Summary

We are seeking a highly skilled Senior IT Infrastructure Engineer to join our team. The successful candidate will be responsible for overseeing and delivering infrastructure projects for the business, automating repetitive tasks, managing and supporting critical infrastructure services, and continuously analyzing and improving performance, scalability, and vulnerability.

Responsibilities

  • Oversee and deliver infrastructure projects for the business.
  • Automate repetitive tasks where possible, including existing procedures, system configuration, and overall deployments.
  • Manage and support critical infrastructure services.
  • Continuous analysis and improvement of both performance, scalability, and vulnerability.
  • Help develop and improve disaster recovery and business continuity plans.
  • Maintain and improve systems documentation.
  • Act as 3rd and 4th level escalation point for resolving production issues.
  • Maintains knowledge of industry best practices and new trends.

Requirements

  • Ability to collaborate with resources across multiple disciplines including operations, engineering, networking, development, and security.
  • Strong Windows Server skills including installation, configuration, security, and domain management with an emphasis on security.
  • Must be able to create work instructions, best practice documentation, and scripts which can be followed by others.
  • Strong written and verbal communication skills.
  • Proven ability to work well in an contribute to a team environment.
  • Problem solving and critical thinking skills in a fast paced and changing environment.
  • Deep knowledge of network principles, such as: protocols, technologies, routing, firewalls, load balancing
  • Prior financial services experience or experience working in a highly regulated environment.
  • 3+ years of experience engineering and supporting the following:
  • Windows Server Operating systems and current standards
  • Office365 / Entra / SSO / Enterprise Azure Apps
  • Active Directory and Group Policy / Sites and Services / DNS
  • Microsoft PowerShell, Python, or similar languages
  • Advanced Cloud systems, AWS preferred but not required
  • Certificates relating to data encryption, VPN or similar
  • Linux OS
  • Experience with the following technologies is a plus:
  • Terraform, CloudFormation, or similar infrastructure as code tools
  • Chef, Puppet, DSC or similar configuration management tools
  • Netskope, zScaler, or similar CASB
  • Git
  • Kubernetes, Docker, or similar container solutions
  • Monitoring systems and toolsets (Solarwinds, New Relic, Datadog, or similar)
  • ServiceNow or Jira
  • VMware vSphere (7.0+)

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