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Senior IT Infrastructure Architect

2 months ago


Fort Lauderdale, Florida, United States Hotwire Communications Full time
Job Summary

We are seeking a highly skilled Senior Systems Engineer to join our team at Hotwire Communications. As a key member of our IT department, you will be responsible for designing, implementing, and managing complex IT infrastructure solutions to support our business growth and objectives.

Key Responsibilities
  • Design and implement new and current processes and procedures to improve the efficiency of managing and expanding our IT hybrid infrastructure.
  • Perform research, analysis, and implementation of software patches or hardware changes needed for security or server-related deficiencies.
  • Evaluate and test new products, services, and internal tools to ensure they meet our technical and business requirements.
  • Champion and drive the configuration and maintenance of mission-critical servers and services to ensure high availability and performance.
  • Monitor existing systems to ensure constant availability of IT services and identify areas for improvement.
  • Provide technical direction and support to IT administrators and IT support specialists to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Ensure all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching.
  • Drive organizational and technical change and new additions to the services catalog to support business growth and objectives.
  • Oversee the development and implementation of new projects, standards, and tools to enhance team efficiency, performance, and security.
  • Oversee the on-premises Active Directory environment, including maintenance, GPOs, file server permissions, backup, and recovery.
  • Provide guidance and input to management and lead cloud architecture reviews to ensure alignment with business objectives.
  • Direct the planning and implementation of new IT infrastructure capabilities to support business growth and objectives.
  • Ensure all systems are designed and implemented following Hotwire standards, industry best practices, and regulatory requirements.
  • Collaborate across the company to understand changing business needs and communicate IT team initiatives based on business requirements.
  • Develop points of view on emerging infrastructure application technologies and evaluate their applicability to business goals and operational requirements.
  • Understand successes and failures in the marketplace to guide the firm's IT strategy better.
  • Develop and implement new infrastructure products and standards of operations throughout the technology organization.
  • Develop and document the proposed technical/infrastructure design for integrating and implementing new solutions, working across the IT department.
  • Support vendor relationships in all related technologies to ensure services are delivered effectively and efficiently.
  • Recommend process improvements to peers and leadership.
  • Complete architectural assessments and unbiased analysis of critical decisions within projects, including impact on systems, timelines, and other key variables.
  • Support communication strategies that will guide the organization to standard technologies or create new standards as development needs arise.
Requirements
  • Bachelor's degree in information technology, computer engineering, or related field, or related work experience.
  • Demonstrated experience designing, integrating, and managing complex IT infrastructure solutions.
  • Proficient in architecture/design and implementation of workloads in cloud and hybrid cloud environments (resilience, compliance, security).
  • Experience with Microsoft Server platforms and technologies; Windows Server, VMware ESXi, vSphere, Exchange Server, SQL Server, IIS Web Server, DNS, DHCP, Active Directory, Microsoft Azure, Microsoft 365, SharePoint, File/Print Server administration, Storage and Software Defined technologies.
  • Experience with VMware vSphere 6.0 and up.
  • In-depth knowledge of the ELK (Elasticsearch, Logstash, Kibana) stack.
  • Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.).
  • In-depth knowledge of enterprise system monitoring tools such as Splunk, SolarWinds, Nagios, etc.
  • In-depth knowledge of system administration tools such as Intune, Tanium, SCCM, WSUS.
  • In-depth knowledge of DNS, DHCP, Active Directory, etc.
  • Familiarity with Identity and Access Management (IAM) platforms.
  • Experience with multiple cloud platforms (Google Cloud, AWS, Azure).
  • Understanding of cybersecurity best practices, including experience with intrusion detection, firewalls, antivirus software, patch, and vulnerability management.
Benefits

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans.
  • 401K Retirement Plan with Company Match.
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday).
  • Paid Volunteer Time.
  • Paid Parental Leave.
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire.
  • Employee Referral Bonuses.
  • Exclusive Entertainment Discounts/Perks.