Adoptions Department Representative

4 days ago


Rancho Santa Fe, California, United States Helen Woodward Animal Center Full time

**Job Title:** Customer Service Associate - Adoptions

We are seeking a highly skilled and compassionate individual to join our team as a Customer Service Associate in the Adoptions department at Helen Woodward Animal Center.

**About Us:

Helen Woodward Animal Center is a global organization dedicated to helping companion animals find their forever homes. Our mission is to set the bar for ensuring quality customer service and high animal welfare standards.

**Responsibilities:

- Provide exceptional customer service to adoptions department clients and visitors, showcasing professional communication skills and empathy.

- Counsel prospective adoptive families, addressing their needs and concerns while promoting animal welfare.

- Collaborate with colleagues to ensure seamless interactions and optimal outcomes.

**Requirements:

- Strong interpersonal and customer service skills, with a positive attitude and high degree of professionalism.

- Ability to multitask, demonstrate sound judgment, and work effectively in fast-paced environments.

- Excellent communication and emotional intelligence skills, with a passion for animal welfare.

**What We Offer:

- Competitive hourly pay rate: $18/hr

- A supportive and healthy work environment, fostering growth and development.

- Opportunities for advancement and career progression within the organization.

**Work Conditions:

- 90% of the job is conducted indoors under office conditions.

- Close contact with animals and dander may be required.



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