Hospitality Service Representative

2 months ago


Miami, United States Sonesta International Hotels Full time
Hospitality Service Representative

Overview: As a key member of our team, you will play a vital role in ensuring the satisfaction of our guests while contributing to the overall performance of the hotel.

Responsibilities:

  • Oversee front desk operations, ensuring smooth check-in and check-out processes.
  • Assist the Operations Manager in various tasks to maintain efficient hotel operations.
  • Focus on enhancing guest experiences through exceptional service and attention to detail.

Key Objectives:

  • Deliver results that positively impact guest satisfaction and hotel success.
  • Foster a welcoming environment that encourages repeat visits.


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