Hospitality Manager

1 month ago


Miami, Florida, United States Think Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Manager to join our team at Think Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Oversee the registration process, including inputting and retrieving information from our computer system.
  • Assign rooms based on guest requests and preferences.
  • Provide guests with information about hotel facilities and amenities.
  • Communicate with other departments to ensure efficient and effective service delivery.
  • Review reports and communicate pertinent information to relevant departments.
  • Project a warm welcome and provide exceptional customer service at all times.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle pressure.
  • Flexibility and creative problem-solving ability.
  • Strong initiative and self-motivation.
  • Fluency in job-related English, both verbal and non-verbal.

About Think Hospitality:

Think Hospitality is a leading provider of hospitality services, committed to delivering exceptional customer experiences. We are a dynamic and growing company, and we are seeking talented individuals to join our team.



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