Hospitality Manager
1 month ago
We are seeking a highly skilled and experienced Hospitality Manager to join our team at Think Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:
- Oversee the registration process, including inputting and retrieving information from our computer system.
- Assign rooms based on guest requests and preferences.
- Provide guests with information about hotel facilities and amenities.
- Communicate with other departments to ensure efficient and effective service delivery.
- Review reports and communicate pertinent information to relevant departments.
- Project a warm welcome and provide exceptional customer service at all times.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure.
- Flexibility and creative problem-solving ability.
- Strong initiative and self-motivation.
- Fluency in job-related English, both verbal and non-verbal.
About Think Hospitality:
Think Hospitality is a leading provider of hospitality services, committed to delivering exceptional customer experiences. We are a dynamic and growing company, and we are seeking talented individuals to join our team.
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