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Customer Service Representative

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Whitmore Lake, United States Molly Maid Full time
{"Job Title": "Customer Service Representative", "Job Description": "Job Summary

Molly Maid of Ann Arbor is seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer inquiries in a professional and courteous manner.

Key Responsibilities
  • Receive and respond to customer calls in a timely and efficient manner
  • Schedule estimates and house cleanings with customers
  • Perform administrative tasks, including data entry and payment processing
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed, including cross-training in related positions
Requirements
  • Valid Driver's License
  • Strong written and verbal communication skills
  • Detail-oriented
  • Positive Attitude
  • Professional appearance and personality
  • Team player who can work independently
Benefits
  • Paid time off
  • Health insurance available after 90 days
  • Company vehicle provided for customer visits
Schedule
  • Monday to Friday
  • Full-time
", "lang_code": "en"}