Retail Solutions Consultant

1 month ago


Hobbs, New Mexico, United States Windstream Holdings Inc. Full time

Position Overview:

The Retail Solutions Consultant will deliver exceptional in-store customer service to both existing and prospective Windstream clients by showcasing outstanding customer service abilities and product knowledge.

Key Responsibilities:

  • Welcome and assist customers, whether via phone or in person, with enthusiasm and professionalism.
  • Manage inventory levels by placing timely orders for equipment and supplies.
  • Display merchandise in an appealing and inviting manner.
  • Maintain the store's cleanliness and overall appearance meticulously.
  • Execute all duties related to Cash Policy.
  • Adhere to all operational policies and procedures set by Windstream.
  • Promote products and services to both new and existing customers through outbound sales initiatives.
  • Carry out additional tasks as assigned.

Desired Qualifications:

Candidates should be prepared to engage in both inbound and outbound sales calls to meet sales objectives. Proficiency in computer skills is essential, along with the ability to achieve and surpass sales targets in a commission-driven environment. A positive, professional demeanor combined with a confident and outgoing personality is vital.

Applicants must demonstrate effective verbal and written communication skills, with the ability to quickly establish rapport with a diverse customer base. Problem-solving skills and the ability to handle challenging customer interactions with diplomacy are crucial.

Experience Requirements:

A high school diploma or equivalent is required, with a preference for candidates holding a college degree focused on Sales or Marketing. Experience in retail sales, customer service, or telecommunications for a minimum of 6 months to 1 year is necessary. Candidates with 1 year of sales and/or telecommunications experience are preferred.

Equal Employment Opportunity:

Windstream is committed to being an equal opportunity employer. We celebrate the authenticity and uniqueness of our workforce and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law. We value the diverse voices of our employees as they drive our innovation and foster an inclusive culture.



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