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Client Relations Specialist

2 months ago

Corvallis, Oregon, United States Richard Reed - State Farm Agent Full time
POSITION OVERVIEW:
As a Client Relations Specialist with Richard Reed State Farm, you will create outstanding client interactions that contribute to the success of a thriving insurance agency. Your meticulous attention to detail, exceptional customer service abilities, and genuine desire to assist individuals make you an excellent candidate. You will advance your career while addressing client inquiries, collaborating with fellow agency team members, and anticipating the needs of the community you serve.

We are eager to connect with you if you embody the customer-centric and compassionate team member we seek. We foresee opportunities for internal advancement for particularly motivated and sales-oriented individuals.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, precise, and courteous customer service. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-focused, needs-based assessment process to inform clients about insurance alternatives.
  • Utilize outstanding communication skills to effectively meet customer needs while fostering the growth of our business.
REQUIRED QUALIFICATIONS:
  • Committed to providing exceptional customer service
  • Able to connect effectively with clients, respond to their inquiries, and foresee their requirements.
  • Strong communication skills to assist clients and collaborate with other agency personnel
  • Proactive in addressing challenges
EMPLOYEE BENEFITS:
  • Hourly compensation with commission and bonus potential
  • Opportunities for professional growth and advancement within the office
  • Valuable experience for career development