Guest Services Representative

6 days ago


Morrisville, United States stayAPT Suites RTP Full time
Job Description

We are seeking a highly motivated and organized individual to join our housekeeping team at stayAPT Suites RTP. As a housekeeper, you will be responsible for maintaining the cleanliness and organization of our hotel, ensuring that every guest has a comfortable and enjoyable stay.

Estimated Salary:

$16.25 per hour, based on industry standards and your level of experience.

About the Role:
  • You will clean and sanitize guest rooms, public spaces, and back-of-house areas, as well as perform tasks such as bed making, laundry, and trash removal.
  • Responsibilities will also include maintaining the organization and appearance of linen closets and supply storage rooms, optimizing efficiency and reducing waste.
  • Daily inspections will be performed to ensure that all areas meet company standards for cleanliness, safety, and aesthetics.
  • You will respond to guest inquiries and concerns in a professional and courteous manner, providing prompt solutions to resolve issues.
Requirements:
  • 1+ year of experience in housekeeping or a related field, preferably in a fast-paced hospitality environment.
  • Ability to lift up to 50 pounds and stand for long periods, with regular breaks for relaxation and stretching.
  • Excellent communication and problem-solving skills, with a commitment to delivering exceptional customer service and ensuring guest satisfaction.
  • A focus on teamwork and collaboration, with a willingness to support colleagues and contribute to a positive and productive work environment.


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