Guest Service Agent
3 months ago
We are hiring for a team which functions at the nerve center of the property and also manages transactions and guest interactions for five other locations from across the country. These five hotels constitute just the first Phase of more properties to come.
This is one of the first instances in the Triangle of implementation of this technology in a hotel group, and the team's ability effectively to integrate it into operations and Guest Service literally will help shape future hotel operations throughout the industry.
If you have a warm and winning personality; a quick, problem-solving mind; if you thrive in challenging environments where you succeed through innovation and marshaling unconventional resources; if you seek a working environment and corporate culture like Common Oaks and Concord Hospitality that values people and treats them with respect; then you belong on THIS team.
Responsibilities:
Providing 100% excellent guest experiences whether you are face to face or communicating remotely.
Assisting guests efficiently, courteously and professionally at all times.
Maintaining. a high level of service and hospitality.
Promptly and effectively managing guest concerns and issues and insuring all are satisfied in a timely manner.
Process all guest transactions for all properties under your purview: check guests in and out, make new reservations, collect payments, follow cash handling procedures as required by Common Oaks, et. al.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to all departments and management of guest comments and concerns.
Respond quickly to incoming calls and kiosk activations.
Have full knowledge of hotel safety and emergency procedures
Work schedules are published two weeks in advance. Associates are not limited to only specific shifts but are asked to be available, if scheduled, to work any shift period. We ask that applicants have at their disposal a reliable and consistent means of transportation to and from work.
Our Competitive Edge amongst candidates who have their pick of numerous opportunities:
Benefits for full time Associates (including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Choice and Concord managed hotels, plus training & development and career advancement opportunities, and Competitive wages.
Why Common Oaks?
We are a part of highly successful and respected Concord Hospitality. Our culture is based on our Five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our Associates, and we strive to hire the BEST Associates in the market. At Common Oaks you can enjoy a culture where you are valued. Our Associate First policy is a way of life. Here, your Hospitality talent and skills further the work of a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be for you. We are proud to be an EEO employer M/F/D/V, we maintain a drug-free workplace.
-
Luxury Hotel Guest Service Ambassador
1 week ago
Morrisville, North Carolina, United States Concord Hospitality Full timeOverviewWe are seeking a highly skilled Guest Service Agent to join our team at Concord Hospitality, a leading hotel management company. Our ideal candidate will be responsible for providing exceptional guest experiences, managing transactions, and maintaining high levels of service and hospitality.
-
Overnight Virtual Hotel Guest Service Agent
1 month ago
Morrisville, United States Concord Hospitality Full timeWe are hiring for a team which functions at the nerve center of the property and also manages transactions and guest interactions for five other locations from across the country. These five hotels constitute just the first Phase of more properties to come. This is one of the first instances in the Triangle of implementation of this technology in a hotel...
-
Guest Service Representative
1 week ago
Morrisville, North Carolina, United States Concord Hospitality Full timeWe are hiring a talented individual to join our team as a Guest Service Representative. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.About the RoleThe successful candidate will be responsible for managing guest transactions, responding to inquiries, and resolving issues in...
-
Evening Guest Service Representative
4 months ago
Morrisville, United States Nothing Bundt Cakes Full timeResponsive recruiter Benefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by...
-
Daytime Guest Service Representative
5 months ago
Morrisville, United States Nothing Bundt Cakes Full timeResponsive recruiter Benefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our Daytime guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by...
-
Daytime Guest Service Representative
5 months ago
Morrisville, United States Nothing Bundt Cakes Full timeBenefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our Daytime guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the...
-
Evening Guest Service Representative
5 months ago
Morrisville, United States Nothing Bundt Cakes Full timeBenefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the...
-
Airline Customer Service Agent
4 weeks ago
Morrisville, United States Pacific Aviation Full timeHourly Pay $17.00 per hourShift requirement availability Days - Monday, Thursday, Saturday Between the hours : 11:45am - 4:00pm Bilingual Preferred English/German English/Indian Languages Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, Urdu Are you craving a career that's as dynamic and diverse as you are?Join the High-Flying World of International...
-
Ramp Service Lead Agent RDU
1 month ago
Morrisville, United States TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Full timeTrego / Dugan Aviation has an Airline Ground Handling opportunity at the Raleigh-Durham airport (RDU) for a lead ramp agent. Lead Airline Ramp Agent Must have a Valid Driver's License Must pass a 10 year background check and pre-employment drug test. Available to work weekends, holidays and evenings General Purpose of Job: Serves as a leader for daily...
-
Customer Service Agent
1 month ago
Morrisville, United States Sixt Full timeCompany DescriptionJob Description Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions,...
-
Airline Ground Service Agent
1 week ago
Morrisville, United States Signature Flight Support Corporation Full timeJob Overview:A Line Service Technician (LST) plays a vital role in ensuring the smooth operation of general aviation aircraft, crews, and passengers at Signature Flight Support Corporation. This customer-focused position requires excellent communication skills, attention to detail, and a strong ability to work as part of a team.Key Responsibilities:Safely...
-
Night Audit
2 months ago
Morrisville, United States HYATT Hotels Full timeHyatt Hotels - 200 Airgate Drive [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitment to high quality guest service and teamwork...Hiring...
-
Guest Experience Specialist
3 weeks ago
Morrisville, United States Signature Aviation Full timeThe Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest Experience Specialists primary responsibility is to consisten Guest Experience, Specialist, Seasonal, Guest, Airline, Business Services, Experience
-
Guest Experience Specialist
1 week ago
Morrisville, United States BBA Aviation Plc. Full timeJOB DESCRIPTION The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner.A Guest Experience Specialist's primary responsibility is to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and...
-
Night Auditor
2 months ago
Morrisville, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hyatt House Raleigh Durham Airport [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...
-
Guest Advocate
6 months ago
Morrisville, United States Target Full timeTarget - 3001 Market Center Dr [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...
-
Sales & Customer Service Associate
5 months ago
Morrisville, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Morrisville Preston Park West! Do you have a passion for helping others? At the Massage Envy Morrisville Preston Park West franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...
-
Customer Service Agent
2 months ago
Morrisville, United States Sixt Full timeCompany DescriptionJob Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting...
-
Customer Service Representative
1 month ago
Morrisville, North Carolina, United States Target Full timeCreate a Welcoming Guest ExperienceAs a Guest Advocate at Target, you will:Authentically greet every guest every time.Engage in friendly and genuine conversations throughout each transaction.Welcome guests into self-checkout and provide assistance as needed.Scan and bag all guest items efficiently.Why Work at Target?As a Target team member, you will have the...
-
Customer Service Representative
4 days ago
Morrisville, North Carolina, United States Which Wich Superior Sandwiches Full time**Job Overview**We are seeking a skilled Cashier to join our team at Which Wich Superior Sandwiches in Village Market Place. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Taking guest orders with accuracy and efficiencyRecommending...