Mail Operations Manager
1 week ago
We are seeking a detail-oriented and organized individual to join our team as a Mail Operations Manager for our Mail Sorter and Prep Team.
Job OverviewThis role involves overseeing the sorting and preparation of incoming and outgoing mail, managing a team of Mailroom staff, and ensuring the efficient flow of mail within the organization.
Main Responsibilities:- Open, organize, sort and research mail and documents.
- Use copiers, scanners, mail openers, and labeling equipment.
- Set up equipment, load materials, clear jams, and resolve other simple malfunctions as needed.
- Serve as backup for Manager, as needed.
- Provide guidance, training, and support to team members.
- Perform data entry tasks.
- Maintain excellent relationships with all drivers, carriers, clients etc.
- Serve as back up Driver to retrieve mail from Post Office.
- Ensure accurate identification and categorization of mail items.
- Oversee the preparation of outgoing mail, including packaging, labeling, and postage.
- Develop and implement efficient procedures for sorting incoming and outgoing mail.
- Collaborate with other departments to ensure timely and accurate mail processing.
- Communicate effectively with team members and serve as a point of contact for escalated issues.
- Foster a positive and collaborative work environment.
- Adhere to all Federal, State, Local, OSHA and Company safety and security regulations and policies.
- Ensure the team adheres to all privacy, confidentiality, and company policies.
To be successful in this role, you should have the following qualifications:
- High school diploma or equivalent (GED) required
- Minimum of 1-year office related experience
- Valid driver license
- Clean driving record
- Proven leadership experience, preferably in a mail sorting role.
- Strong organizational and strategic planning skills.
- Ability to make decisions quickly and efficiently.
- Excellent communication skills both verbal and written
- Ability to work independently or as a part of a team
- Consistent attendance and timeliness
- High attention to detail
- Time management skills
- Ability to stand for prolonged periods of time
- Lifting/carrying up to 50 pounds
The estimated salary range for this position is $19.00 per hour. We offer a comprehensive benefits package, including health insurance, life insurance, PTO, and a 401K plan.
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